If you have any questions or comments, you can contact the Information Centre. The Centre can be reached by telephone on the following days and hours (GTM+1):
Mo - Thu: from 9:00 - 12:00h and from 13:00 - 17:00h.
Fr: from 10:00 - 12:00h and from 13:00 - 17:00h.
T +31 70 349 12 22
F +31 70 347 57 08
You may, of course, also send an e-mail or letter to email@example.com
Benelux Office for Intellectual Property (BOIP)
P.O. Box 90404
NL-2509 LK The Hague
We aim to process e-mails sent from this website as soon as possible.
In the interest of easy and fair processing of your queries and requests, please heed the following recommendations when communicating with us by e-mail:
Always state the relevant number
If you are e-mailing regarding an application, renewal or transaction, please state the relevant reference number/application number in the subject of your message.
The addressee may be absent
In general, e-mail makes for fast and efficient communication. However, the person you wish to contact may be absent from the office. BOIP aims to inform you in such cases as soon as possible. However, if you have not received an answer within a reasonable period of time, please contact the relevant department by telephone.
Requests relating to the Register (such as applications and requests for modifications and renewals, etc.) may be submitted by attaching the relevant form and sending it by e-mail.
Electronic images of trademarks must be in .jpg, .gif or .png format.
BOIP can provide you with information and details from the Register or take receipt of your trademark and design applications. We are open to the public on the days and hours listed at the top of this page. We are closed on certain public holidays observed in the Benelux countries.