If you have a question or comment, you can contact the Information Centre. This department can be reached by telephone on weekdays from 8:30 a.m. to 5:00 p.m. (GTM+1).
T +31 70 349 12 22
F +31 70 347 57 08
Of course, you can also send an e-mail or letter firstname.lastname@example.org
Benelux Office for Intellectual Property
P.O. Box 90404
NL-2509 LK The Hague
We aim to process e-mails sent to the Benelux Office for Intellectual Property via this website as soon as possible.
In order to ensure that applications are processed smoothly, unequivocally and fairly, please take the following points into account if you wish to communicate with us about an application via e-mail:
Always state the relevant number
If you wish to correspond via e-mail regarding an application, search, renewal or mutation, you should always state the relevant reference number/application number as the subject of your e-mail message.
The addressee may be absent
In principle the use of e-mail enables fast and efficient communication. However, it is possible that the person you wish to contact via e-mail may be absent from the office. In such cases the BOIP aims to inform you of this as soon as possible. However, if you have not received an answer within a reasonable period of time, please contact the relevant department by telephone.
Requests relating to the registry (such as applications, modifications and renewal request, etc.) can be submitted by e-mail by attaching the relevant form.
Electronic images of trademarks must be in .jpg, .gif or .png format.
To obtain information, details from the register or to file an application, BOIP is open to the public on weekdays from 10:00 a.m. to 12:00 noon and from 2:00 p.m. to 4:00 p.m (GTM+1). We are closed on some of the legal public holidays of the Benelux countries.