Information Centre

If you have a question or comment, you can contact the Information Centre. This department can be reached by telephone on weekdays from 8:30 a.m. to 5:00 p.m. (GTM+1).

T +31 70 349 12 22
F +31 70 347 57 08  

Of course, you can also send an e-mail or letter 

Benelux Office for Intellectual Property
P.O. Box 90404
NL-2509 LK The Hague
The Netherlands 

We aim to process e-mails sent to the Benelux Office for Intellectual Property via this website as soon as possible.

E-mail guidelines

In order to ensure that applications are processed smoothly, unequivocally and fairly, please take the following points into account if you wish to communicate with us about an application via e-mail:

Always state the relevant number

If you wish to correspond via e-mail regarding an application, search, renewal or mutation, you should always state the relevant reference number/application number as the subject of your e-mail message.

The addressee may be absent

In principle the use of e-mail enables fast and efficient communication. However, it is possible that the person you wish to contact via e-mail may be absent from the office. In such cases the BOIP aims to inform you of this as soon as possible. However, if you have not received an answer within a reasonable period of time, please contact the relevant department by telephone.

Submitting requests

Requests relating to the registry (such as applications, modifications and renewal request, etc.) can be submitted by e-mail by attaching the relevant form.

Electronic images of trademarks must be in .jpg, .gif or .png format.

Opening hours

To obtain information, details from the register or to file an application, BOIP is open to the public on weekdays from 10:00 a.m. to 12:00 noon and from 2:00 p.m. to 4:00 p.m (GTM+1). We are closed on some of the legal public holidays of the Benelux countries.

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Steven de Lira (EN)

If you are a professionally active company with ambition, trademark registration is a must. Brand names are your company's capital. A unique brand name adds to your company's quality image and adds value. It's not something you want to have any trouble with, and it far outweighs the costs.'

Steven de Lira came to the Netherlands in 1994 from Curaçao to study industrial engineering and management. After graduating, he set up Opensa, a firm specialising in organisational consultancy and SilkBricks, a software company that makes tools designed to accelerate innovation processes within businesses.